Author: eddy on 23-10-2015, 02:14
Udemy - Executive & Administrative Assistant Training

Udemy - Executive & Administrative Assistant Training
WEBRip | MP4/AVC, ~525 kb/s | 1280 x 720 | English: AAC, 80.5 kb/s (2 ch), 44.1 KHz | 158 MB
Genre: Business / Human Resources | Language: English | +Project Files

A Practical Guide To The Essential Skills Required To Be An Effective Personal and Executive Assistant Being a personal/administrative/executive Assistant is an important role that requires a special set of skills. Whether you are monitoring a boss's schedules, arranging a business travel, taking minutes in a board meeting, or preparing important files all should be done with a high degree of accuracy, transparency and confidentiality. Being trustful, reliable and discrete are some of the most important characteristics for an executive assistant.
Our Executive and Administrative Assistants Udemy course will show learners what it takes to be a very effective & efficient personal assistant. Students will learn how to effectively manage busy managers' schedules, organize meetings, and even how to be a smart gatekeeper. Being an personal/administrative/executive assistant takes a special skill set and this Udemy course will provide learners with the essential tools.
Learning Objectives:

Be flexible and adaptable to styles of senior management
Effective Communication skills (written, verbal, and nonverbal methods)
Improve time management, organizing and planning skills
Monitor meetings effectively
Learn how to be an effective gatekeeper
Be good at office technology & tools
Master note taking at management meetings
How to improve focus & concentration in meetings
Deal with technical subjects and jargon


What are the requirements?

No prior knowledge is required to fully benefit from this training


What am I going to get from this course?

Over 24 lectures and 53 mins of content!
Learn To Be flexible and adaptable to styles of their management
Master various communication methods
Improve time management, organizing and planning skills
Learn how to manage meetings effectively
Be an effective goalkeeper
Be proficient at office technology & tools
Master note taking at management meetings


What is the target audience?

This course is ideal for individuals working as or aspiring to work as executive, personal or administrative assistant


Curriculum
Section 1: Introduction
Lecture 1 First Things First 00:44
Lecture 2 Quote 00:08
Lecture 3 Overview 01:01

Learning Objectives


Section 2: The Big Picture
Lecture 4 You & Your Manager 04:50

Adopting to Their Style
Anticipate Their Needs
Getting Your Responsibilities Defined
When to Take the Initiative


Lecture 5 Module 2 Case Study 00:38
Lecture 6 Soft Skills Are Important 04:48

Social Intelligence
Basic Business Acumen
Office Management
Active Listening


Lecture 7 Module 3 Case Study 00:23
Lecture 8 Time Management 04:27

Calendar Management
Prepare for Changes and Surprises
Keeping Others on Track
Urgent / Important Matrix


Lecture 9 Module 4 Case Study 00:51
Lecture 10 Managing Meetings 05:45

Creating an Agenda
Keeping Minutes
Keeping the Meeting on Time
Variations for Large and Small Meetings


Lecture 11 Module 5 Case Study 00:33
Lecture 12 Tools of the Trade (I) 05:05

Email Protocol
Office Machinery
Computer and Software Skills
Communication Skills


Lecture 13 Module 6 Case Study 00:32
Lecture 14 Tools of the Trade (II) 03:48

Phone and Voicemail Etiquette
Word Processing
Business Writing
Internet Research


Lecture 15 Module 7 Case Study 00:23
Lecture 16 Acting as a Gatekeeper 04:04

Filtering Data and Information
Learn to Say No
Dealing with Difficult People
Recognize the Tricks


Lecture 17 Module 8 Case Study 00:30
Lecture 18 Planning & Organizing Skills 04:25

Prioritizing Your Workload
Goal Setting
Plan for Tomorrow, Today
Staying on Track


Lecture 19 Module 9 Case Study 00:27
Lecture 20 Confidentiality Guidelines 04:16

Your Confidentiality Duty
Be Diplomatic and Discreet
Keeping Data Secure
What to Do in Sticky Situations


Lecture 21 Module 10 Case Study 00:34
Lecture 22 Specific Tasks 04:24

Project Management
Trade Shows
Interacting with Clients
Social Media Management


Lecture 23 Module 11 Case Study 00:26
Lecture 24 Last Word 00:54



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